7-day money-back guarantee
If the service does not work on your device and our support cannot fix it, you get a full refund within 7 days of purchase. Email support@vitrostick.com with your order number.
How refunds are paid
Refunds go back to the original payment method in CAD and can take 5 to 10 business days depending on the payment provider.
Exceptions
After 7 days, or when the login has been shared beyond the number of screens purchased.